how customer expectations are changing

How Customer Expectations are Changing in 2022

Every marketer and entrepreneur won’t dispute the fact that customer expectations are not constant. They are constantly changing. And if you can predict these changes and act accordingly, you may not be in business in the long run. Today’s article will discuss how customer expectations are changing in 2022.     A recent report from Google…

Here are 3 Ways to Compete with Bigger Online Retailers

3 Ways to Compete With Bigger Online Retailers

The fear of competition can sometimes discourage you from launching your retail business. Many people have given up their unique retail business ideas because they don’t know how to compete with bigger players in the retail industry. Don’t worry; in this article, you will learn about ways to compete with bigger online retailers.   I…

Here are Metrics to Measure Your Customer Service

5 Key Metrics to Measure Your Customer Service

Every organization (irrespective of the industry they operate) is into one business – to create customers. In other words, the purpose of every organization is to create customers. Without customers, no business can survive. That is why it’s crucial to prioritize your company’s customer services. Having a good customer service culture is one of the…